Warranty Policy
At My Tech Stop PK, we only deal in 100% original products with official brand warranty. Your satisfaction and peace of mind are our top priority.
- Warranty Coverage: All products come with the official local warranty as provided by the respective brand. The warranty covers manufacturing defects only and does not apply to damage caused by misuse, accidents, or unauthorized repairs.
- Claim Requirements: For a valid warranty claim, the original box, all accessories provided with the product, and proof of purchase (invoice/order number) must be submitted along with a short unboxing or usage video highlighting the issue. Claims without these items cannot be processed.
- Warranty Duration: Warranty periods vary by brand and product (e.g., 3–12 months). Each product page clearly mentions its warranty period.
- Claim Process: To initiate a claim, please contact us via WhatsApp or email at [your support email]. Our team will verify the details and guide you through the next steps.
We are committed to providing authentic products and reliable after-sales support, so you can shop with complete confidence.